Returns & Exchanges
We want you to play with total confidence, which is why we offer a 30-day return window for all uninstalled golf shafts and accessories. If your gear isn't the perfect fit for your swing, we are here to help you find the right specifications or provide a full refund.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the return process.
- 2.Prepare the Package
Place the uninstalled shaft in its original protective sleeve and secure it within a shipping tube to prevent any structural damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring all previous barcodes are covered.
- 4.Inspection and Refund
Once our technicians verify the shaft has not been cut, gripped, or tipped, we will process your refund to the original payment method within 5 business days.